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Technical consultation

Technical Support Department of Hua’an Machinery takes charge of technical consultation, to solve any ore dressing related problems for customers. Our technicians will answer your questions online within 7*24h and solve your problems in time if you have any ore dressing technical problems or ore dressing equipment questions.

For ore dressing equipment consultation, we will arrange experienced technicians and marketing personnel to give you detailed answers about equipment related problems to carry out reasonable model selection, and offer the most favorable quotation to you at the same time.

For customers about ore dressing project or ore dressing process consultation, we will arrange relative experts to investigate on customer site, exchange with customers, and pre-estimate the mine value of customers. Meanwhile, Business Technology Support Department can also coordinate with other departments to estimate the approximate ore dressing plant investment and returns most concerned by customers, and try our best to make customers know about the approximate scale and duration for ore dressing plants, ore dressing processes, the needed equipment and so on, enabling customers to know fairly well.

Customer satisfaction is our service tenet!