Service

Technical consultation

Technical Support Department of Hua’an Machinery takes charge of technical consultation, to solve any ore dressing related problems for customers. Our technicians will answer your questions online within 7*24h and solve your problems in time if you have any ore dressing technical problems or ore dressing equipment questions.

For ore dressing equipment consultation, we will arrange experienced technicians and marketing personnel to give you detailed answers about equipment related problems to carry out reasonable model selection, and offer the most favorable quotation to you at the same time.

For customers about ore dressing project or ore dressing process consultation, we will arrange relative experts to investigate on customer site, exchange with customers, and pre-estimate the mine value of customers. Meanwhile, Business Technology Support Department can also coordinate with other departments to estimate the approximate ore dressing plant investment and returns most concerned by customers, and try our best to make customers know about the approximate scale and duration for ore dressing plants, ore dressing processes, the needed equipment and so on, enabling customers to know fairly well.

Customer satisfaction is our service tenet!

Installation & Debugging

“Installation & Debugging” is an important segment to ensure smooth operation of ore dressing plants and reach the designed capacity. There is a professional installation and debugging team in Hua’an, to provide customers with all matters from packing and delivery to on-site installation and debugging segments, to ensure smooth operation of ore dressing plants and reach the designed capacity.

Hua’an Machinery has accumulated 20 years of abundant experience in packing and delivery. Hua’an packing and debugging team adopts different packing modes and designs professional encasement schemes according to different equipment shapes and weights, to ensure safe undamaged equipment and ordered storage as well as make full use of the container space.

We can adopt nude packing, bundling, straw rope bundling, waterproof winding packing, snakeskin bags, air bubble film winding packing, wood pallet packing, wooden case packing and so on according to different equipment features.

Ore dressing & Consumables

Hua’an adheres to the principle of “what you need is what we can do”. “Provide customers with all-around services, various equipment wear-out parts, accessories and consumables” is the guarantee for sustainable production of ore dressing plants. Over the past twenty years after foundation, Hua’an Machinery has accumulated customer experience, and formulated equipment accessory and ore dressing consumable schemes according to actual conditions of ore dressing plants of every customer, to ensure sustainable operation of ore dressing plants and guarantee the production of ore dressing plants.

Having served customers for more than 20 years, ore dressing consumables provided by Hua’an have experienced a long-term market test and feature good product quality, low consumption and long service life. Our company is the preferred consumable manufacturer in all the ore dressing plants.